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Disneyland Power Outage Shuts Down Rides, Leaves Riders Stranded

by Diana Samson   Dec 28, 2017 00:54 AM EST

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Several customers had to be escorted out of attractions after a power outage in Disneyland. 

According to reports, a transformer malfunctioned on Wednesday, Dec. 27, inside the property. This resulted to power being cut off to about a dozen attractions at about 11 a.m. 

Rides in Toontown and Fantasyland were affected by the power outage. An unknown number of the park's guests have to be assisted out of the attractions. No refunds were issued.

At around 3:30 p.m., the power was "largely" restored to the affected attractions. An hour later, Disneyland offered an apology and announced that all attractions are now fully operational. 

"We sincerely apologize for the inconvenience to all of our guests who were impacted by today's power outage at Disneyland," the company's social media team tweeted.

No one was reported to be hurt during the incident.  

The park stopped accepting new guests on Wednesday, but not because of the power outage. Disneyland also had to issue a notice that only reentries are accepted because of the large number of people entering the park.

They, instead, encouraged everyone to visit Disney California Adventure Park which is located adjacent to Disneyland.  

Fun Comes To A Halt

Guests inside the theme park immediately went on social media shortly after the power outage. People shared photos of the darkened attractions.

One Twitter user shared that she and three kids got stuck inside the "It's A Small World" ride for 30 minutes when the power outage occurred. 

"It's a huge disappointment. This is my mom's Christmas present to all of us. This has been in the making since August," Ashoka Thiagarajan from Los Angeles told reporters. They were inside the "Pirates of the Caribbean" ride when the power went out. 

While power interruptions often happen, starting the rides over again can take a while. This caused lines to grow even longer and had a ripple effect throughout the day. 

On social media, people complain over the sea of people after the outage. 

The holiday season is the busiest time of the year at Disneyland. 

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