Taylor Swift supporters are allegedly suing Ticketmaster over the "Eras Tour" presale ticket issue on November 15.
Several fans of the 32-year-old Grammy winner are suing the firm for "fraud, price manipulation, and anti-trust crimes," including "deliberate misrepresentation," claiming that the ticketing behemoth allowed scalpers to buy tickets, per the New York Post.
The platform stopped the public sale of the "Lavender Haze" hitmaker's tour due to "extraordinary demand" from fans to acquire tickets for the highly-anticipated tour that accompanied her record-breaking album, "Midnight," which was published in October.
The tour was scheduled to begin on March 17, 2023, in Glendale, Arizona, and terminate in Los Angeles in August of that year.
According to the complaint, because Ticketmaster controlled both the primary and secondary ticket markets, they were "eager to let" scalpers into the pre-sale event because they would get "additional revenue" for each re-sold ticket.
Fans who took part in the case also stated that even if Ticketmaster did not purposely create an atmosphere that was favourable to scalpers and bots, they were nonetheless unprepared for the large number of prospective fans who would try to obtain tickets.
They are also suing Los Angeles County, the home of Ticketmaster's parent firm Live Nation, for "ill-gotten revenues" from the pre-sale. They are requesting that the court impose a civil punishment of $2,500 per infraction on the corporation.
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This comes after Ticketmaster apologized to Taylor Swift and her fans in November following a disastrous pre-sale of the "Eras Tour," blaming bot attacks and huge demand for putting Swifties in a virtual queue for hours and others unable to acquire tickets at all.
They subsequently canceled the general sale of the tickets on Thursday and issued a now-deleted statement that did not contain an apology, prompting Taylor Swift to respond angrily.
She mirrored her followers' concerns, saying it "pisses her off" as supporters waited up to eight hours in a virtual queue after tickets went on sale before being abruptly kicked out.
In an Instagram Story, the "Anti-Hero" hitmaker also wrote, "I'm not going to make excuses for anyone because we asked them, multiple times if they could handle this kind of demand and we were assured they could."
"It's truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them."
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